REDBRIDGEx Solutions
Cloud Computing Services
Microsoft 365
At REDBRIDGEx, our Managed Services offering includes the full Microsoft 365 suite, giving our clients access to a wide range of powerful and intuitive tools for communication, collaboration, and productivity. This includes cloud-based email, OneDrive for file storage and sharing, and a variety of apps including Word, Excel, and Teams.Our Microsoft 365 Software as a Service (SaaS) model provides a number of significant benefits for our clients. By opting for this solution, businesses can avoid the hassle and expense of maintaining email on-premises, which often requires additional security products and hardware. Additionally, our clients have the option to choose Microsoft products like Word, Excel, and Outlook, which are commonly preferred due to their familiar user interface and feature set.
Microsoft Azure
The Azure is cloud computing platform by Microsoft.One of the significant advantages of Azure is that it provides our engineers with flexibility and global reach when deploying apps for partners. It is compatible with Windows, Office 365, and other Azure services, enabling easier integration. Azure can also run Linux applications, load balancers, and routers, making it a versatile platform for deploying various types of applications and services. A further advantage of Azure is that it is frequently less expensive than other cloud providers for businesses that already utilize Microsoft Server and SQL. Azure is an excellent platform for deploying and managing these services, and it can help to reduce costs and improve efficiency.
Hybrid can be the answer
We strongly encourage cloud computing adoption, yet there are certain applications demanding intensive real-time data processing, intolerant of remote sites with poor connectivity, or subject to strict data laws that vary by state or country, obligating the use of networking without public internet access
Different industries may have various reasons for keeping computing hardware on-site. For instance, media companies may require large amounts of raw video to be stored and readily accessible, which may make on-premises a more cost-effective solution due to its higher bandwidth and lower storage costs for large volumes of data.
REDBRIDGEx supports VMware and Microsoft Hyper-V for virtualization in case you have servers on-site. Virtualization offers optimal hardware resource utilization and cuts operational costs. We assist clients in evaluating their solutions, as both cloud computing and on-premises computing have benefits and business risks.
Enterprise Networking
Speed & Scalability
As small businesses grow and expand their operations, they often require the addition of more personnel and the establishment of connections to remote branches located across the country or even around the globe. As a result, the technology infrastructure of these businesses, which may include a variety of applications, video surveillance systems, security solutions, and enterprise resource planning (ERP) software, becomes increasingly reliant on the performance and stability of their networks. REDBRIDGEx engineers are skilled at designing networks that not only meet the current needs of businesses, but also provide a strong foundation for future digital transformation efforts.”
Management & Monitoring
As a company with extensive experience in network design and optimization, we have observed that approximately 70% of the functionalities on legacy equipment are often not being utilized. This is often not due to any fault of the IT personnel responsible for maintaining the network, but rather a result of the complexity and outdated nature of the equipment. However, by conducting a thorough audit and redesigning the network, we have been able to help our clients achieve significant improvements in service quality without the need for costly new purchases. Our advanced enterprise-grade monitoring and logging systems provide us with a wealth of detailed data that allows us to identify opportunities for optimization and improvement, beyond simply tracking bandwidth and uptime metrics
For Service Providers
REDBRIDGEx has a long history of collaborating with both clients and industry partners, including Internet and Cloud service providers. Our team of experienced engineers has completed numerous projects that have involved the implementation of advanced networking technologies such as Multiprotocol BGP MPLS VPNs. These implementations have not only improved the scalability and security of our clients’ networks, but have also enabled them to add new types of services, such as IPTV and VoIP, to their offerings. In addition, our Network Operations Center is available around the clock to provide ongoing support and maintenance to the network infrastructure of our partner data center operators
Our Security Stack
Firewalls
Next Generation Firewalls (NGFWs) have undergone significant evolution since they were first introduced. Modern NGFWs are designed to provide advanced traffic analysis and intrusion prevention capabilities, as well as improved throughput due to enhanced processing technologies. They are also capable of automatically establishing encrypted connections between branches, ensuring secure communication between locations. It is important to consider that there are many different models of NGFWs available, each with their own unique features, licenses, and nuances that should be taken into account when evaluating which one is the best fit for your business’s specific needs. To ensure you choose the right NGFW solution, it is essential to have a team of specialized engineers and consultants to assist you in the evaluation process
Endpoint Protection
Is an evolution of antivirus software for servers, computers, and mobile devices. It scans files and emails against known malicious codes to mitigate Trojan and ransomware threats, and blocks non-productive applications, downloads, and phishing emails. Its primary purpose is to protect endpoint devices from cyber threats.
Extended Detection and Response
XDR technology provides threat hunters and SOC (Security Operations Center) engineers with highly granular visibility into potential security threats. It does this by collecting data from a variety of sources, including cloud platforms, firewalls, and endpoint protections, and then accurately correlating these events to identify potential malicious activities. This level of detail is crucial for the investigation team, as it allows them to more effectively identify and respond to threats in real-time. By leveraging XDR technology, organizations can significantly enhance their overall security posture and protect against a wide range of cyber threats
Managed Detection and Response
To effectively combat cyberattacks, companies need both advanced equipment and human expertise. REDBRIDGEx, in partnership with leading cybersecurity companies, offers threat management services to our business partners through a combined security operations and investigations team. These investigations help us identify the attack vector, assess the extent of any security breaches, determine the success of any mitigation efforts, and determine if any data was stolen
Unified Communications
VoIP and Customer Experience
VoIP, or Voice over Internet Protocol, is a communication technology that allows users to make and receive phone calls using a broadband internet connection rather than traditional phone lines. This technology was first developed in the 1990s as a way to transmit voice communication over the internet, and it quickly gained popularity due to its cost-effectiveness and flexibility compared to traditional phone systems. VoIP works by converting analog audio signals into digital data packets and transmitting them over the internet, which allows users to make and receive calls from any device with an internet connection. VoIP can be transmitted over various types of media, including copper wires, fiber optic cables, and wireless networks, and it can be used with a wide range of devices such as desk phones, smartphones, and laptops. In addition to its use in traditional phone systems, VoIP is also widely used in customer experience solutions, where it is integrated with other communication tools such as CRM, video conferencing, and texting
Advantages of using our services
Plenty VOIP providers allowing users to register, connect their IP phones or softphones, and start making calls within a few minutes. However, at REDBRIDGEx, we offer enterprise customers added value through greater control over calls made between multiple SIP trunk providers, leading to cost savings. SIP trunking is a type of VoIP service that allows businesses to connect their on-premises phone systems to the public switched telephone network (PSTN) through the internet, enabling them to make and receive calls using their existing phone numbers.
Our VoIP solutions are based on open source technology, which means that our clients are not locked into using a specific vendor and have the flexibility to customize and modify their systems as needed. Our systems also offer integrations with popular CRM and third-party applications, such as WhatsApp and Microsoft Teams, allowing businesses to streamline their communication processes and improve customer service. Additionally, our VoIP systems provide an affordable way for businesses to add extensions as they grow, allowing them to scale their communication capabilities without incurring high costs
Our engineers are constantly monitoring and improving call qualities as they have access to customers network infrastructure. (Partners using REDBRIDGEx ONE or Co-Managed Services)
Business Continuity and Disaster Recovery
What is 3-2-1 Backup
To prevent service outages, organizations may implement various measures such as redundant power supplies, backup internet uplinks, and RAID controllers. These mechanisms help to ensure that even in the event of a failure or disruption, the organization’s operations can continue without significant disruption. However, despite these precautions, there is always the risk of a link breaking or a hardware failure resulting in data becoming unavailable. This can be particularly problematic if the data is essential to the organization’s operations or has been accumulated over a long period of time. In the event of such an outage, the process of recovering service can be time-consuming and may even be impossible to achieve. It is important for organizations to have a comprehensive disaster recovery plan in place to minimize the impact of service outages and ensure the security and availability of their data.
The 3-2-1 rule is a time-tested backup strategy that recommends copying production data (FIRST COPY) on two different media. The SECOND COPY should be quickly available to take over in the event of a disaster, and the THIRD COPY should be stored remotely, preferably offline.
Why our backup solutions ?
As a operator of both computing and storage resources, we have the capability to regularly test large volumes of data to ensure that copies are functional and can be used as needed. By doing so, we can offer an alternative to expensive cloud storage solutions, providing cost-effective and efficient data backup. In addition, we have implemented various mechanisms for synchronization, replication, and load balancing for business-critical data, enabling us to distribute and deliver services globally and simultaneously. Our team of engineers carefully reviews each scenario on a case-by-case basis to ensure the optimal solution for our clients. As a result, our backup data is actively in use and is continuously tested and stored on additional drives to ensure its availability and reliability, minimizing the risk of data loss and downtime for our clients
Cloud & On-Premise Services
Microsoft 365
The Microsoft 365 suite, which includes cloud email plus One Drive, Word, Excel, Teams, and many more apps, allow our clients easily choose 365 Software as a Service model over on-premise counterparts. It is very challenging to justify deploying email on-premises, it is trouble to maintain, requires even more security products and hardware than companies already have, all this leads to increase operational cost. There are also alternatives for Word, Excel & Outlook, but for our clients it is more convenient to use already known Microsoft products.
Microsoft Azure
The Azure computing platform grants REDBRIDGEx DevOps team flexibility when deploying an app and gives clients access to a global market. Because Windows, Office 365, and Azure are a member of the same ecosystem, integration is much more versatile. Similar to AWS, it has the ability to launch various Linux apps, load balancers, and routers in the environment, but besides that Microsoft Server and SQL are also significantly affordable.
On-Premise & Virtualization
REDBRIDGEx supports VMware and Microsoft Hyper-V for virtualization in case that you have servers on-site. Virtualizations offer optimal hardware resource utilization while cutting operational costs. We assist clients in evaluating their solutions as both cloud computing and on-premise computing have benefits and business risks.
Hybrid can be the answer
We strongly encourage cloud computing adoption, yet there are certain applications demanding intensive real-time data processing, intolerant of remote sites with poor connectivity, or strict data laws that are different per states and countries, obligating networking without public internet access.
There are many reasons for different industries to deploy computing hardware on-site. Media companies, for instance, store terabytes of raw video to be accessible on-demand; therefore, on-premise could be the solution as it offers much greater bandwidth and typically costs less to store large volumes of data.
Enterprise Networking
Speed & Scalability
Small businesses typically start off with just one router and a few consumer-grade switches, but as they expand, they need to add more personnel, and connect branches that are located across the country or even around the globe. Every part of technology, including applications, video surveillance cameras, security solutions and ERP software, all become dependent on networks. REDBRIDGEx engineers are designing networks to give your business foundation, for future digital transformation.
Management & Monitoring
Based on our experience, around 70% percent of functionalities on legacy equipment’s are not even implemented and right after our audit and redesigning, clients have seen great improvement in quality of services, without new purchases. Of course its not necessarily IT personals` fault that networks are not optimized, we are able to offer improvements based on information our enterprise-grade monitoring and logging systems show, that contain data far beyond the bandwidth and uptime metrics.
For Service Providers
REDBRIDGEx collaborate with Internet and Cloud service providers as well. Completed projects include implementing Multiprotocol BGP MPLS VPNs that improved scalability and security and most importantly enabled clients to add new services types like IPTV and VoIP. REDBRIDGEx Network Operations Center is supporting our partner data center operators` network infrastructure 24/7.
Our Security Stack
Firewalls
NGFW (Next Generation Firewalls) evolved further since this term became popular. Modern NGFWs not only provide traffic analysis and intrusion prevention, but they also have better throughput capabilities due to processing improvements and can establish encrypted connections between branches automatically. Even though many firewall models appear the same in guidebooks, there are many different features, licenses, and nuances to consider when evaluating for your business requirements, that is why it is crucial to have specialized engineer and consultants in a team.
Endpoint Protection
Is evolution of antivirus software for servers, computers and mobile devices to scan files and emails against known malicious codes to mitigate Trojan and Ransomwares, blocks none-productive applications, downloads, phishing emails.
Extended Detection and Response
With XDR threat hunters and SOC engineers have more granular visibility. Information about potential malicious activities are collected from different sources : cloud platforms, firewalls and endpoint protections. Accurate correlation of these events is decisive for investigation team.
Managed Detection and Response
Even with the most expensive and advanced equipment, a company still needs human expertise to combat cyberattacks. Investigations of incidents are necessary to identify the attack vector, the levels of security that were breached, whether or not the attack was properly mitigated, and if any data was stolen. REDBRIDGEx is partners of leading cybersecurity companies, together with their security operations and investigations team, we offer and provide threat management for our business partners.
Unified Communications
VoIP and Customer Experience
Voice over Internet Protocol was developed decades ago as alternative for tradition phone communication, the later required separate copper cables connecting phones and PBX(Private Branch Exchange). In addition of audio quality improvements , VoIP users benefit by using same network dedicated for internet. The media can be anything that supports Internet Protocol: copper, fiber optics and Wi-Fi as an examples.
Todays VoIP, still stays as fundamental technology in customer experience solutions, tightly integrated with CRM, video and texting communications.
Advantages of using our services
There are plenty of cloud VoIP providers, you can easily register, connect your IP Phones or softphones to their system and just in few minutes you can make calls, however the value we provide for enterprise customers are more control for calls between multiple SIP Trunk providers, resulting in cost savings. A s majority of our solutions are based on open source, they are no longer vendor locked. Integrations with major CRM and third party applications are supported, for example with WhatsApp and Microsoft Teams, plus its much cheaper to add extensions in our systems especially as you grow larger.
Our engineers are constantly monitoring and improving call qualities as they have access to customers network infrastructure. (Partners using REDBRIDGEx ONE or Co-Managed Services)
Business Continuity and Disaster Recovery
What is 3-2-1 Backup
There are several mechanisms in place to prevent service outages, redundant power supplies, backup internet uplinks, RAID controllers, and so on. However, sooner or later, one of the links breaks, and files become unavailable due to cyber attacks or hardware failures, potentially resulting in the loss of data accumulated over years of work. Service recovery may take months or even be impossible in some cases.
The 3-2-1 rule is a time-tested backup strategy that recommends copying production data (FIRST COPY) on two different media. The SECOND COPY should be quickly available to take over in the event of a disaster, and the THIRD COPY should be stored remotely, preferably offline.
Why our backup solutions ?
As we have computing and storage resources, thus have ability to test large volumes of data periodically, checking if those copies are truly functional, so you will no longer require leasing expensive cloud storage for this task. We go even further, data used for business critical services have different mechanisms for synchronization, replication and load balancing, for REDBRIDGEx partners majority of those services are being delivered simultaneously, our engineers review scenarios case by case, end users are even agnostic which servers they requested for particular task. As a result, backup data is actually in live production, therefore constantly tested and stored on even more additional drives.
REDBRIDGEx Cloud
Is private cloud – network,storage and computing resource pool, purposely-built on top of our data centers and public cloud resources across North America,Europe and Asia providing customer tailored overlay networking, security, monitoring, traffic steering, analysis and hosting.
Cloud & On-Premise Services
Microsoft 365
The Microsoft 365 suite, which includes cloud email plus One Drive, Word, Excel, Teams, and many more apps, allow our clients easily choose 365 Software as a Service model over on-premise counterparts. It is very challenging to justify deploying email on-premises, it is trouble to maintain, requires even more security products and hardware than companies already have, all this leads to increase operational cost. There are also alternatives for Word, Excel & Outlook, but for our clients it is more convenient to use already known Microsoft products.
Microsoft Azure
The Azure computing platform grants REDBRIDGEx DevOps team flexibility when deploying an app and gives clients access to a global market. Because Windows, Office 365, and Azure are a member of the same ecosystem, integration is much more versatile. Similar to AWS, it has the ability to launch various Linux apps, load balancers, and routers in the environment, but besides that Microsoft Server and SQL are also significantly affordable.
On-Premise & Virtualization
REDBRIDGEx supports VMware and Microsoft Hyper-V for virtualization in case that you have servers on-site. Virtualizations offer optimal hardware resource utilization while cutting operational costs. We assist clients in evaluating their solutions as both cloud computing and on-premise computing have benefits and business risks.
Hybrid can be the answer
We strongly encourage cloud computing adoption, yet there are certain applications demanding intensive real-time data processing, intolerant of remote sites with poor connectivity, or strict data laws that are different per states and countries, obligating networking without public internet access.
There are many reasons for different industries to deploy computing hardware on-site. Media companies, for instance, store terabytes of raw video to be accessible on-demand; therefore, on-premise could be the solution as it offers much greater bandwidth and typically costs less to store large volumes of data.
Enterprise Networking
Speed & Scalability
Small businesses typically start off with just one router and a few consumer-grade switches, but as they expand, they need to add more personnel, and connect branches that are located across the country or even around the globe. Every part of technology, including applications, video surveillance cameras, security solutions and ERP software, all become dependent on networks. REDBRIDGEx engineers are designing networks to give your business foundation, for future digital transformation.
Management & Monitoring
Based on our experience, around 70% percent of functionalities on legacy equipment’s are not even implemented and right after our audit and redesigning, clients have seen great improvement in quality of services, without new purchases. Of course its not necessarily IT personals` fault that networks are not optimized, we are able to offer improvements based on information our enterprise-grade monitoring and logging systems show, that contain data far beyond the bandwidth and uptime metrics.
For Service Providers
REDBRIDGEx collaborate with Internet and Cloud service providers as well. Completed projects include implementing Multiprotocol BGP MPLS VPNs that improved scalability and security and most importantly enabled clients to add new services types like IPTV and VoIP. REDBRIDGEx Network Operations Center is supporting our partner data center operators` network infrastructure 24/7.
Our Security Stack
Firewalls
NGFW (Next Generation Firewalls) evolved further since this term became popular. Modern NGFWs not only provide traffic analysis and intrusion prevention, but they also have better throughput capabilities due to processing improvements and can establish encrypted connections between branches automatically. Even though many firewall models appear the same in guidebooks, there are many different features, licenses, and nuances to consider when evaluating for your business requirements, that is why it is crucial to have specialized engineer and consultants in a team.
Endpoint Protection
Is evolution of antivirus software for servers, computers and mobile devices to scan files and emails against known malicious codes to mitigate Trojan and Ransomwares, blocks none-productive applications, downloads, phishing emails.
Extended Detection and Response
With XDR threat hunters and SOC engineers have more granular visibility. Information about potential malicious activities are collected from different sources : cloud platforms, firewalls and endpoint protections. Accurate correlation of these events is decisive for investigation team.
Managed Detection and Response
Even with the most expensive and advanced equipment, a company still needs human expertise to combat cyberattacks. Investigations of incidents are necessary to identify the attack vector, the levels of security that were breached, whether or not the attack was properly mitigated, and if any data was stolen. REDBRIDGEx is partners of leading cybersecurity companies, together with their security operations and investigations team, we offer and provide threat management for our business partners.
Unified Communications
VoIP and Customer Experience
Voice over Internet Protocol was developed decades ago as alternative for tradition phone communication, the later required separate copper cables connecting phones and PBX(Private Branch Exchange). In addition of audio quality improvements , VoIP users benefit by using same network dedicated for internet. The media can be anything that supports Internet Protocol: copper, fiber optics and Wi-Fi as an examples.
Todays VoIP, still stays as fundamental technology in customer experience solutions, tightly integrated with CRM, video and texting communications.
Advantages of using our services
There are plenty of cloud VoIP providers, you can easily register, connect your IP Phones or softphones to their system and just in few minutes you can make calls, however the value we provide for enterprise customers are more control for calls between multiple SIP Trunk providers, resulting in cost savings. A s majority of our solutions are based on open source, they are no longer vendor locked. Integrations with major CRM and third party applications are supported, for example with WhatsApp and Microsoft Teams, plus its much cheaper to add extensions in our systems especially as you grow larger.
Our engineers are constantly monitoring and improving call qualities as they have access to customers network infrastructure. (Partners using REDBRIDGEx ONE or Co-Managed Services)
Business Continuity and Disaster Recovery
What is 3-2-1 Backup
There are several mechanisms in place to prevent service outages, redundant power supplies, backup internet uplinks, RAID controllers, and so on. However, sooner or later, one of the links breaks, and files become unavailable due to cyber attacks or hardware failures, potentially resulting in the loss of data accumulated over years of work. Service recovery may take months or even be impossible in some cases.
The 3-2-1 rule is a time-tested backup strategy that recommends copying production data (FIRST COPY) on two different media. The SECOND COPY should be quickly available to take over in the event of a disaster, and the THIRD COPY should be stored remotely, preferably offline.
Why our backup solutions ?
As we have computing and storage resources, thus have ability to test large volumes of data periodically, checking if those copies are truly functional, so you will no longer require leasing expensive cloud storage for this task. We go even further, data used for business critical services have different mechanisms for synchronization, replication and load balancing, for REDBRIDGEx partners majority of those services are being delivered simultaneously, our engineers review scenarios case by case, end users are even agnostic which servers they requested for particular task. As a result, backup data is actually in live production, therefore constantly tested and stored on even more additional drives.